The machines have a 30 day money back and a 12 month replacement warranty less shipping and a 5% restock fee.
The straps, both the Hands/Feet and the FLEX have a 30 day replacement warranty.
To return a machine please send to:
240 Cameron dr.
Port Ludlow, WA 98365
We are pretty easy to get a long with, please call or email us - we will work with you if there is a problem with any product that you purchase from us.